Frequently Asked Questions
Frequently Asked Questions | Stanton Plumbing Pros
Welcome to the Stanton Plumbing Pros Frequently Asked Questions page. We understand that plumbing issues can be confusing and stressful. Whether you are dealing with a sudden emergency or planning a renovation, you likely have questions about how your system works and what steps you should take. We have compiled this comprehensive guide to answer the most common inquiries we receive from residents and business owners in Stanton California.
Our goal is to be the best plumbing company resource for our community. We believe that an informed customer is a happy customer. Below, you will find detailed answers regarding our general services, emergency procedures, drain cleaning, water heaters, pipe repairs, and more. If you do not see your specific question listed here, please contact us directly. We are always ready to assist you.
General Plumbing Inquiries
How do I find a reliable plumber near me in Stanton?
Finding a trustworthy plumber involves looking for a local provider who understands the specific needs of the community. Stanton Plumbing Pros is deeply rooted in Stanton California. We know the local neighborhoods, the common plumbing infrastructure issues, and the water quality challenges our residents face. We prioritize clear communication, respect for your property, and professional workmanship.
What areas do you service?
We proudly serve the entire city of Stanton (Zip Code 90680). We also extend our plumbing services to the surrounding communities to ensure our neighbors have access to quality care. Our service area includes Anaheim, Garden Grove, Cypress, Buena Park, Westminster, Fullerton, and Los Alamitos. If you are in or near these areas, we are your local plumber.
Do you offer commercial plumbing services?
Yes, we are a full service commercial plumber. We work with restaurants, retail stores, office buildings, and property management companies. We handle everything from grease trap maintenance and large scale drain cleaning to restroom fixture repairs and backflow prevention. We understand that businesses cannot afford downtime, so we work efficiently to resolve issues fast.
Emergency Plumbing Questions
What counts as a plumbing emergency?
A plumbing emergency is generally any situation that causes immediate water damage, poses a health risk, or leaves you without essential services. Common examples include a burst pipe repair, a sewage backup, a complete lack of water, or a gas leak. If you have water flooding your floor or cannot use your toilet, you need emergency plumbing services.
Are you available after hours?
Yes, we offer 24 7 plumbing help. Plumbing disasters do not adhere to a 9 to 5 schedule. We act as a weekend plumber and an after hours plumber to ensure you are never left alone with a crisis. Whether it is 2:00 AM on a Tuesday or a Sunday afternoon, we are the emergency plumber near me that you can count on.
I smell gas. What should I do?
CRITICAL SAFETY WARNING: GAS LEAKS
If you smell gas (often described as rotten eggs or sulfur), hear a hissing noise near a gas line, or suspect a gas leak for any reason, you must take immediate action. Stop what you are doing. Do not touch any electrical switches, do not use your phone, and do not light any matches. Evacuate the building immediately. Go outside to a safe distance and call 911. This is a life threatening emergency that needs urgent attention from first responders. Do not return to the building until it is declared safe by professionals.
Once the area is safe and the gas has been shut off by the utility company, Stanton Plumbing Pros can perform the necessary gas line repair or gas line installation to get your appliances back up and running.
Drain Cleaning and Clog FAQs
Why is my kitchen sink drain backing up?
A clogged kitchen sink fix is one of our most common service calls. The blockage is usually caused by a buildup of grease, food scraps, soap scum, and sometimes small objects that slipped down the drain. Grease is particularly problematic because it liquidizes when hot but solidifies deep in the pipe as it cools, creating a stubborn plug.
Can I use chemical drain cleaners to clear a clog?
We strongly advise against using harsh chemical drain cleaners. These products rely on caustic reactions that can generate heat and damage your pipes, especially older metal pipes or plastic seals. Furthermore, they often only burn a small hole through the clog rather than removing it, leading to a recurrence of the problem. Mechanical cleaning or hydro jetting is much safer and more effective.
What is hydro jetting?
Hydro jetting is a professional drain cleaning method that uses high pressure water streams to scour the interior of your pipes. It is like a power washer for your sewer lines. It effectively cuts through tree roots, grease buildup, and heavy sludge. It cleans the entire diameter of the pipe, restoring it to a like new condition.
Who to call for clogged toilet emergencies?
If a plunger does not work or if the water is overflowing onto the floor, call Stanton Plumbing Pros immediately. We are the residential plumber experts who can clear the blockage without damaging your porcelain fixtures.
Water Heater FAQs
Why do I have no hot water?
A lack of hot water is a major inconvenience. It could be due to a tripped circuit breaker (for electric units), a pilot light that has gone out (for gas units), or a failed thermostat or heating element. If you have a no hot water plumber need, we can troubleshoot the system and often perform a water heater repair same day.
Should I repair or replace my water heater?
This depends on the age and condition of the unit. The average lifespan of a traditional tank water heater is 8 to 12 years. If your unit is within this range and requires a minor repair (like a thermocouple or pressure valve), repair is a good option. However, if the tank is leaking or the repair cost is significant, water heater replacement is usually the more clear economic choice.
What are the benefits of a tankless water heater?
Tankless water heaters heat water on demand rather than storing it in a tank. This means you have an endless supply of hot water; you never run out during a shower. They are also more energy efficient because you are not paying to keep 50 gallons of water hot 24/7. They are smaller and wall mounted, saving space. We are your local tankless water heater install expert.
Pipe Repair and Leak Detection FAQs
How do I know if I have a hidden leak?
Hidden leaks are tricky. Look for signs such as an unexplained increase in your water bill, the sound of running water when all faucets are off, damp spots on drywall or flooring, warm spots on the floor (slab leak), or the growth of mold or mildew. If you suspect a problem, we offer expert leak detection services.
What is a slab leak?
A slab leak occurs when a water line buried beneath the concrete foundation of your home fails. This can be caused by corrosion, soil shifting, or poor installation. It can jeopardize the structural integrity of your home. We specialize in slab leak repair, often using methods that minimize the need to jackhammer your floor.
My house has galvanized pipes. Should I repipe?
Many older homes in Stanton were built with galvanized steel pipes. Over time, these rust from the inside, leading to restricted flow, low water pressure, and leaks. If you are experiencing these issues, repiping services are highly recommended. We can replace old pipes with durable Copper or flexible PEX piping to improve your water quality and pressure.
Fixture and Garbage Disposal FAQs
My garbage disposal is humming but not working. What is wrong?
This usually means the disposal is jammed. Something is preventing the impellers from spinning. Turn off the switch immediately. You can try pressing the reset button on the bottom of the unit. If that does not work, do not put your hand inside. Call us for garbage disposal repair. We can unjam it or replace it if the motor is burned out.
Why is my toilet running constantly?
A running toilet is usually caused by a faulty flapper that is not sealing the tank drain, or a fill valve that is not shutting off properly. This wastes a tremendous amount of water. If your toilet keeps running what to do is contact us for a simple repair that saves you money on your water bill.
Service and Scheduling FAQs
Do you provide estimates?
We provide clear, upfront assessments. Once we have inspected the issue on site, we explain the problem and the proposed solution so you know exactly what to expect. We believe in transparency.
Do you work on weekends?
Yes, we are a weekend plumber. We know that homeowners are often busy during the week, and plumbing issues do not take the weekend off. You can schedule service for Saturday or Sunday.
What should I do before the plumber arrives?
If you have a leak, try to shut off the water. Clear the area around the problem fixture (e.g., remove items from under the sink) to give the technician room to work. Keep pets secured in a separate room for their safety and ours.